At Cressall we design and manufacture power resistors for use in the electro-technical markets all over the world. Our customers range from the smallest of local companies right up to multi-national corporations such as GE, Siemens and ABB.

Offering the very highest quality of products and service levels to such a wide range of customers and markets is made possible by our highly skilled personnel.

Reporting to: Head of Technical Sales
Reportees: None
Salary: Competitive
Benefits: Discretionary bonus scheme, 4% contributory pension, Life Insurance, Health Cash Plan, Cycle to Work, 25 days holiday plus bank holidays, Free onsite parking, free tea and coffee, Employee Assistance Program
Hours: 37.75 (standard hours are 8.15 to 17.00 Monday to Thursday, 8.15 to 13.00 Friday but may be some flexibility on this)
Location: Leicester. Some national and international travel may be required.

The Company

Cressall Resistors Ltd (CRL) design and manufacture high power electrical resistors used in electricity generation, transmission and distribution as well as in the industrial automation, marine, telecoms and rail transit markets.

Applications for our products include the neutral earthing of MV and HV systems, the dynamic braking of motors and industrial drives and the load testing of batteries and generators (LV and MV). We supply to large contractors, OEMs and end users throughout Europe, the Middle East, Asia and South America.

Job  Overview

Working in the Medium Voltage part of the company, the Internal Sales Engineer will be the front-line contact for our customers.

As a key member of the Sales team, you will build close relationships with our customers, dealing with technical enquiries and processing orders. The role will involve understanding customer requirements, identifying appropriate solutions and producing preliminary designs which can be costed and quoted, generating profitable business for the company.

The role operates as a bridge between Customers and Contracts/Engineering teams, demonstrating a comprehensive understanding of our resistor products.

Skills

Essential

• Good understanding of electrical engineering, with an HNC in electrical, electronic or control engineering or equivalent apprenticeship.
• Previous experience in a similar customer-facing role
• Customer focused approach with excellent communication skills
• Problem solving approach
• Strong technical mindset with the ability to read and interpret technical data and translate to others
• Strong IT skills, with confident use of Microsoft Office applications including Word and Excel
• Self-motivated
• Organised, accurate with an eye for detail

Reporting to: CTO (Head of Load Bank Division)
Reportees: None
Salary: Competitive
Benefits: Discretionary bonus scheme, 4% contributory pension, Life Insurance, Health Cash Plan, Cycle to Work, 25 days holiday plus bank holidays, Free onsite parking, free tea and coffee, Employee Assistance Program
Hours: 37.75 (standard hours are 8.15 to 17.00 Monday to Thursday, 8.15 to 13.00 Friday but may be some flexibility on this)
Location: Leicester. Some national and international travel may be required.

The Company

Cressall Resistors Ltd (CRL) design and manufacture high power electrical resistors used in electricity generation, transmission and distribution as well as in the industrial automation, marine, telecoms and rail transit markets.

Applications for our products include the neutral earthing of MV and HV systems, the dynamic braking of motors and industrial drives and the load testing of batteries and generators (LV and MV). We supply to large contractors, OEMs and end users throughout Europe, the Middle East, Asia and South America.

The company is looking to expand further into a specific market segment – load banks for commissioning and maintenance of batteries and generators. Offering a dedicated team, expanded product range with enhanced features this division is expanding as we increase our market share.

Job  Overview

Working in our Load Bank division, the Sales Engineer will be the front-line contact for our customers.

As a key member of the Load Bank team, you will build close relationships with our customers, dealing with technical enquiries and processing orders. The role will involve understanding customer requirements, identifying appropriate solutions and producing preliminary designs which can be costed and quoted, generating profitable business for the company.

The role has been created to serve as a bridge between Cressall, its customers and a centralized Load Bank resource.

Responsibilities

• Processing customer enquiries, which will involve:
  – Initial customer contact via telephone, email and face to face
  – Managing, understanding and interpreting customer requirements
  – Producing designs and costed solutions to satisfy these requirements, whilst maximizing the benefit for the company
  – Production of quotations/tenders in a timely, clear, detailed and accurate manner
  – Follow up quotations in a timely manner to secure profitable orders
• Maintain expert knowledge of products and applications
• Provide pre-sales technical expertise and product education to new and existing customers
• Maintaining accurate up to date records of enquiries, quotations, orders and customer activity