At Cressall we design and manufacture power resistors for use in the electro-technical markets all over the world. Our customers range from the smallest of local companies right up to multi-national corporations such as GE, Siemens and ABB.

Offering the very highest quality of products and service levels to such a wide range of customers and markets is made possible by our highly skilled personnel.

We are always on the lookout for talented individuals to add to the team. If you have suitable skills and experience from an industry relevant to ours, and are an Electrical Engineer, Sales, Commercial or Technical Professional looking for a new challenge – please send a copy of your CV to:

Human Resources, Cressall Resistors Limited
Evington Valley Road, Leicester, LE5 5LZ
email: hr@cressall.com

INTERNAL SALES ENGINEER, LE5

Job Overview:

The Internal Sales Engineer is the initial technical resource for the company and is responsible for actively driving and managing the “application evaluation” stage of the sales process. The role operates as a bridge between Customers and Contracts/Engineering teams, demonstrating a comprehensive understanding of resistor products.

A key member of the Sales team you will build close relationships with our customers in dealing with technical sales enquiries, producing accurate and competitive quotes and being able to source solutions to meet their needs.

Responsibilities:

Processing customer enquiries, which will involve:

  • Initial customer contact via telephone, email and face to face
  • Managing and understanding and interpreting customer requirements
  • Producing designs and costed solutions to satisfy these requirements, whilst maximising the benefit for the company
  • Production of quotations/tenders in a timely, clear, detailed and accurate manner.
  • Follow up quotations in a timely manner to secure profitable orders
  • Maintain expert level of product knowledge and applications.
  • Provide pre-sales technical expertise and product education to new and existing customers
  • Ensuring orders are processed quickly and that information allowing for design and manufacturing is passed to the relevant department
  • Ensuring that customers are kept informed of order (contract) status and that any issues are resolved quickly
  • Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity
  • Pursue new business opportunities

Skills – Essential:

  • HNC in electrical engineering or equivalent apprenticeship
  • Previous experience in a similar role
  • Customer focused approach with excellent communication skills
  • Problem solving approach
  • Strong technical mindset and able to read and interpret technical data and translate to others
  • Good IT skills, including Microsoft products including Word and Excel
  • Self–motivated
  • To be organised, accurate and have an eye for detail

 

Skills – Desirable:

  • Degree in electrical, electronic or control and engineering
  • Familiarity with either large OEMs and contractors or international customers
  • Previous experience or knowledge of high power or high voltage

 


We offer:

A competitive salary commensurate with your experience, generous contributory pension scheme, company bonus, cycle to work scheme and 25 days annual holiday.